FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What LED products we do?

Professional manufacturer of LED Chip, LED Strip, Customized LED matrix and LED Ring etc LED products.

What’s is the main market for our company?

Our clients all over the world. But we are selling more to EU and north America because the markets have high quality standard for LED products. The rate stands our turnover up to 70-80%.

Can you do OEM or make new design products?

OEM can be done, we can do as customer request with different size, layout, customer logos and labels, and we made many new design to Customers according to their ideas.

What is your MOQ of led strip and led chip?

The MOQ of LED Strip usually 10meters, and the MOQ of led chip usually 1reel SPQ. We also can send the free sample led chip for customer to test if they have them in stock.

How to order from you and how to pay?

If you need any led products, you can send us the email or inquiry, then we will answer you in time and send you PI with payment way, we are the factory not trade company, so we need to produce according to each order for you.

Do you have warranty for your products?

Yes, we have 2year and 3 year warranty for different kinds of led products.

What is your lead time?

Usually the goods can be shipped with1 week, the customized led products takes more time according to detailed products.

What certificate you can offer?

Usually CE and RoHs,others UL certification we can offer too based on your need.

Why customer choose us?

a.Factory manufacturer,we can control the production process ,all our products have quality assurance, higher cost-effective and Fast delivery.

b.OEM/ODM Service: we are factory manufacturer and can provide OEM/ODM,customized service to meet customers` different demand.

c.Professional in LED: our factory team has 10 years experience in the area of the digital led strip works.

d.Quality Assurance: all our products have to be 100% aged and QC test before delivery.

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